I recently ran into an issue where the š character appeared in a client’s emails that weren’t there when she sent them. This was apparently caused by Outlook 2011’s autoformatting options that replaced … with a special ellipses character, which wasn’t supported in all mail clients.
Here’s how you can disable that feature and thus avoid unintentional symbols in your emails.
1. Open Outlook and go to Outlook preferences.
2. Select AutoCorrect under the Personal Settings category.
3. Select AutoFormat tab and uncheck “…” with ellipses.